Terms & Conditions

Customer Notice

When you buy your bracelets with Preciosa Bracelets we want you to have a pleasant experience. Please read about our processes to better understand how we work and what requirements you should consider when shopping with Preciosa Bracelets.

Delivery & Processing

When buying your product with Preciosa Bracelets you will have a waiting process of 1 to 3 days before the order is shipped, during this process the bracelet will be inspected, packaged and processed for delivery to the mail according to the address provided by you when making the purchase. Our schedules and holidays affect the delivery time. At Preciosa we process orders until 4pm and we do not process orders on Sundays, this means that if you process an order within these two parameters, your waiting process will be coordinated the next day, here is an example:

-You make a purchase on a Tuesday at 5pm, Preciosa will catalog your delivery process from Wednesday to Saturday.

Preciosa Bracelets makes deliveries so far to Puerto Rico and the United States for free. We do not deliver to any other party.

Publishing, Content & Digital Assets

The content provided by Preciosa Bracelets on our website and social networks belongs to Preciosa Bracelets. Under no circumstances, unless you have received written authorization from our team may you use the content for personal use or promotions.

If you buy our bracelets to sell wholesale you are authorized to use our content as long as you do not use photos that contain the Preciosa logo, at the same time you must distinguish your promotions, offers and/or content to your followers from Preciosa Bracelets.

Cost & Coupons

Preciosa Bracelets will have the option to cancel any active coupons and promotions at its discretion. Products may vary in cost without prior notice. You cannot use several coupons to make a purchase, each coupon must be redeemed on its own.

Email Marketing

Preciosa Bracelets will not offer you advertising unless you have decided to subscribe to our promotions section. If you decide to receive promotions by Preciosa Bracelets you can exit the program at any time. However, Preciosa Bracelets will send you an invitation email to the promotions program when you make a purchase, this email is sent automatically and you can optionally accept the invitation.

Brand Use

You're allowed to promote our brand on your social media platforms. If you wish to sell our products, we suggest for you to create an ambassador account, you also have the option to contact us directly for bulk orders.

You are free to resell our products if you wish to do so, but please make sure to respect the brand identity and always promote on legal platforms where is recognized as a generally morally acceptable environment.

Legal action will be taken if we understand that your using our brand to exploit or harm any individual or community.

Terms & Conditions Policy Updates

Preciosa bracelets may at any time update its policy. If you have any questions regarding this section, you can contact our email support@preciosabracelets.com.

Refunds

For returns you have two alternatives that you can take. The first is that if you placed the order and want a refund of your money, you must make the return request within 4 hours. If your package is already on its way, you will have to wait for it to arrive and without opening it, you will send it to the address on the envelope. If the package is opened, the return will not be processed.

If you communicated with Preciosa within the specified time, you will have to manage everything within 15 days, otherwise the return process will not be executed.

Payment Method On Our Website

You can make purchases at Preciosa Bracelets by Pay pal or debit or credit card. We are not responsible for payments issued to our system, however, you can contact us at support@preciosabracelets.com to request a refund if the payment has not been processed within four hours.

 

Accounts (Ambassadors)

Ambassadors can be revoked immediately from their benefits without prior notice. Please use and represent our brand carefully to avoid any action that may provoke your account to be blocked. 

Your affiliate account will be automatically blocked if we see the following:

1. Excessive explicit content leading to questionable behavior.
2. Post our brand on shady websites
3. Any use of minors without proper documentation and legal consent.

This is not by any means the only reason we may block your account, but a guideline on what to avoid at all costs to avoid your account being banned. 

If your account is banned, you will still get your last cycle of affiliate payment.

 

Product Sponsorship (Ambassadors)

You do not have to buy products from our platform to perform promotions on social media. 

Preciosa Bracelets gives you full credit for any purchase within 30 days of your account being created. The added credit will be added to your ambassador's account.

Only one product will be allowed to receive full credit. 

Please allow up to 2 days for your account to reflect the credit. You will still need to reach the balance threshold of $60.00 before you can get paid on the next payment cycle.

Commission & Changes (Ambassadors)

We have the right to change your commission without prior notice, and our minimum cap is 10%. Meaning that you may see your commission higher than 10% but never lower. That's our commitment to you.

As an Affiliate, you may use our logo and images as long as you're using them to promote your referral link or promoting our website with your content.

Payments will have a 15-day wait until the customer's funds reach our account. Meaning that if a customer paid with your referral but decided to issue a refund, you won't get credit for the payment.

Approved payments will be paid automatically every 1st of the month via pay pal without bypassing the 15-day grace mark.

To withdraw funds from your ambassador account, you will need to reach the threshold of $60.00. It will be paid via Pay Pal.

Referral Links (Ambassadors)

Shared links have an active tracking of 6 months. This means that whenever a potential customer clicks on your referral link, you get credit if a purchase is made within those 6 months.

This cookie only works as an intermediary to understand if the customer came from you. If the customer clears its cache or cookies, the sale doesn't get attributed to you unless they use the coupon code.

Example of grace period:

The customer paid on October 28, but you get the credit on November 12. The commission will be then paid out on December 1.

If you get 30 customers registered on November 1, you get credit on November 16 and paid in full on December 1. 

This waiting period happens because a customer may issue a refund on a purchase. Once the order is cleared, you get credit.

There's no cap on how much you can earn in a single month.

Platinum Ambassadors

These are considered individuals that have a high conversion rate. If your account reaches more than 250 approved orders per month for five consecutive months, you get a boost of a 5% commission rate on your account.